Two-Way Text, Email & Calls
Keep the conversation.
Lose the backtracking.
A quick text. A longer email. A call to clear things up. Keep the customer and their work close, whichever way you talk.
Avery Morgan
Oakridge residence
Upstairs HVAC service
Text conversation
Could you come by Friday? The upstairs unit is making that noise again.
Of course. I’ll check the schedule and get back to you.
A quick question, a familiar name. Reply to customer texts from your business number.
Text example selected. A quick question, a familiar name. Reply to customer texts from your business number.
Write it now.
Send it later.
A follow-up doesn’t have to interrupt your next job. Write the reply while it’s on your mind, then choose when it should go.
Hi Avery, just checking that everything’s running smoothly after the visit.
Ready for tomorrow, 9:00 AMPick up where
they left off.
Read the earlier messages. Find the customer’s projects. Reply with the details in view, without asking them to start over.
Part of your Garrison workspace.
Calls and texts need a paid Garrison plan and a separately rented Garrison Phone number. Texting also needs carrier approval. Email, text, and voice usage follow your plan’s allowances.