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Garrison

Sign in and set up your account

Accept your invitation, sign in, confirm a new device with a code, and make your account your own.

Before you start

  • Team members join by invitation from their company. If you haven’t had an invitation email, ask an owner or admin to add you.
  • Keep the inbox for that email address close by. Garrison sends your sign-in codes there.

Accept your invitation

  1. Open the invitation email from your company and select the link in it.
  2. On Set Your Password, enter a new password in Password and again in Confirm Password. Use at least 8 characters, including a lowercase letter, an uppercase letter, a number and a symbol.
  3. Select Set Password & Continue, then sign in with your email and your new password.

If the page says Session Expired, the link has stopped working. Ask the person who invited you to send a new invitation.

Sign in

  1. Go to app.garrison.app, or choose Log in on this site.
  2. Choose Continue with email, enter your Email and Password, and select Sign in.
  3. If you’ve connected Google or Apple to your account, you can use Continue with Google or Continue with Apple instead.
  4. If you work for more than one company, pick the one to open on Choose an organization.

Confirm a new device with a code

The first time you sign in on a phone, tablet or computer, Garrison checks it’s really you.

  1. After you sign in, look for a six-digit code. Garrison emails it to you, or texts it if you’ve added a sign-in phone.
  2. Enter the code and select Verify.
  3. No code yet? Wait for the timer, then choose Resend code, or switch with Text me instead or Email me instead.

A device you keep using stays verified, but Garrison asks for a fresh code at least once every 30 days, and after a week without use.

Reset a forgotten password

  1. On the sign-in page, choose Continue with email, then Forgot password?.
  2. Enter your Email Address and select Send Reset Link.
  3. Open the link in the email, enter a New Password, confirm it and select Reset Password. You’ll go back to sign in.

Make your account your own

Open Settings with the gear at the top of the screen. General holds your own preferences.

  1. In Account, add a Profile photo (up to 1 MB) and check your phone numbers and emails.
  2. Choose your Language, your Time zone and your Appearance. Automatic uses your company’s time zone, or your device’s if your company hasn’t set one.
  3. Turn on Push notifications to get alerts on this device. Your browser asks for permission first.
  4. To open Garrison like an app, go to Help & feedback and choose Install web app. On iPhone or iPad, open the site in Safari and use Share, then Add to Home Screen.

Add a sign-in phone, Google or Apple

  1. In Settings, open General, then Account, and find Sign-in & security.
  2. Add a Sign-in phone to get your device codes by text. It needs to be a US or Canadian mobile number.
  3. Connect your Google account or Apple account to use those buttons on the sign-in page.
  4. Change your Password here whenever you need to.

Sign out a device you no longer use

  1. In Sign-in & security, open Devices.
  2. Under Other devices, open the device and check when it was Last used.
  3. Press and hold Sign out of this device. Your other devices stay signed in.

The device you’re using isn’t in this list. To sign out of it, use Sign out in General.

Good to know

  • Your customers don’t use this sign-in. They sign in to your Customer Portal instead.

Still stuck? Let’s work it out.

Tell us what you were trying to do, what happened, and the page you were on. A project or invoice number helps us find the right context.

hello@garrison.app
Contact Garrison